/* ===== 搜索输入框 ===== */
.tk-search-input {
  width: 240px;
}

/* ===== 工单英雄卡片（对齐 finance-hero：标题 + 主操作按钮同行）===== */
.ticket-hero {
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 0 24px;
  min-height: 64px;
  margin-bottom: 20px;
  overflow: hidden;
  background: var(--color-card-bg, #fff);
  border-radius: var(--spike-radius);
  box-shadow: var(--shadow-card, 0 2px 8px rgba(0, 0, 0, 0.06));
}

.ticket-hero-title {
  font-size: 16px;
  font-weight: 700;
  color: var(--color-text-primary);
  line-height: 1;
}

.ticket-hero-actions {
  display: flex;
  align-items: center;
  gap: 10px;
  flex-shrink: 0;
}

.ticket-hero-left {
  display: flex;
  align-items: center;
  gap: 8px;
}

.ticket-hero-back-btn {
  width: 30px;
  height: 30px;
  border-radius: var(--spike-circle);
  display: flex;
  align-items: center;
  justify-content: center;
  cursor: pointer;
  color: var(--color-text-secondary);
  font-size: 16px;
  transition:
    background 0.15s,
    color 0.15s;
  flex-shrink: 0;
}

.ticket-hero-back-btn:hover {
  background: var(--color-hover);
  color: var(--color-primary);
}

/* ===== 公告通知卡片（视觉样式由 fallback 规则自动注入）===== */
.ticket-notice {
  padding: 14px 24px;
  font-size: 13px;
  line-height: 1.6;
  color: var(--color-text-primary);
  margin-bottom: 20px;
}

.ticket-notice * {
  all: revert;
}

/* ===== 状态 Badge ===== */
.status-text {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  border-radius: var(--spike-radius);
  height: 24px;
  padding: 0 8px;
  font-size: 12px;
  font-weight: 500;
  white-space: nowrap;
}

/* ===== 操作更多弹出层 ===== */
.el-popover .operation {
  display: flex;
  flex-direction: column;
  padding: 4px 0;
  gap: 2px;
}

.el-popover .operation .operation-item {
  padding: 5px 12px;
  cursor: pointer;
  font-size: 13px;
  color: var(--color-text-primary);
  border-radius: var(--spike-radius);
  transition:
    color 0.15s,
    background 0.15s;
}

.el-popover .operation .operation-item:hover {
  color: var(--color-primary);
  background: var(--color-hover);
}

/* ===== 三点按钮 ===== */
.more-operation {
  color: var(--color-primary);
  font-size: 18px;
  font-weight: 700;
  cursor: pointer;
  letter-spacing: 2px;
  user-select: none;
}

/* ===== 表格行可点击 ===== */
.ticket .tabledata .el-table__row {
  cursor: pointer;
}

/* ===== 新建工单页：表单布局 ===== */
.ticket-form-card .el-form {
  max-width: 720px;
}

.ticket-form-card .el-form-item__label {
  font-size: 14px;
  color: var(--color-text-primary);
}

.ticket-form-card .el-input__inner,
.ticket-form-card .el-textarea__inner {
  border-radius: var(--spike-radius);
}

.ticket-form-card .select-type,
.ticket-form-card .select-title,
.ticket-form-card .select-host {
  width: 360px;
}

.ticket-form-card .msg-input {
  width: 100%;
}

.ticket-form-card .form-footer {
  display: flex;
  justify-content: space-between;
  align-items: center;
  padding-top: 8px;
}

.ticket-form-card .sub-btn {
  height: 36px;
  padding: 0 24px;
  background: var(--color-primary);
  color: var(--spike-primary-text);
  border-radius: var(--spike-radius);
  font-size: 14px;
  font-weight: 500;
  display: inline-flex;
  align-items: center;
  cursor: pointer;
  transition: opacity 0.2s;
}

.ticket-form-card .sub-btn:hover {
  opacity: 0.88;
}

/* ===== 三步向导：步骤指示器 ===== */
.ticket-steps {
  display: flex;
  align-items: center;
  padding: 28px 32px 0;
}

.ticket-steps-item {
  display: flex;
  align-items: center;
  gap: 10px;
  flex-shrink: 0;
}

.steps-badge {
  width: 32px;
  height: 32px;
  border-radius: var(--spike-circle);
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 13px;
  font-weight: 600;
  border: 2px solid var(--color-border);
  color: var(--color-text-secondary);
  background: var(--color-card-bg);
  transition:
    border-color 0.2s,
    background 0.2s,
    color 0.2s;
}

.ticket-steps-item.active .steps-badge {
  border-color: var(--color-primary);
  background: var(--color-primary);
  color: var(--spike-primary-text);
}

.ticket-steps-item.done .steps-badge {
  border-color: var(--color-success, #67c23a);
  background: var(--color-success, #67c23a);
  color: #fff;
}

.steps-label {
  font-size: 14px;
  color: var(--color-text-secondary);
  transition:
    color 0.2s,
    font-weight 0.2s;
}

.ticket-steps-item.active .steps-label {
  color: var(--color-primary);
  font-weight: 600;
}

.ticket-steps-item.done .steps-label {
  color: var(--color-text-secondary);
}

.ticket-steps-connector {
  flex: 1;
  height: 2px;
  background: var(--color-border);
  margin: 0 16px;
  transition: background 0.2s;
}

.ticket-steps-connector.done {
  background: var(--color-success, #67c23a);
}

.ticket-wizard-divider {
  margin: 24px 0 0;
  border-top: 1px solid var(--color-border);
}

/* ===== Step 1：部门卡片 ===== */
.step-dept {
  padding: 24px 32px;
}

.step-prompt {
  font-size: 13px;
  color: var(--color-text-secondary);
  margin-bottom: 16px;
}

.dept-cards {
  display: grid;
  grid-template-columns: repeat(auto-fill, minmax(160px, 1fr));
  gap: 16px;
}

@media (max-width: 1200px) {
  .dept-cards {
    grid-template-columns: repeat(auto-fill, minmax(140px, 1fr));
    gap: 12px;
  }
}

@media (max-width: 768px) {
  .dept-cards {
    grid-template-columns: repeat(2, 1fr);
    gap: 12px;
  }
}

@media (max-width: 480px) {
  .dept-cards {
    grid-template-columns: 1fr;
  }
}

.dept-card {
  position: relative;
  border: 2px solid var(--color-border);
  border-radius: var(--spike-radius);
  padding: 24px 16px 20px;
  cursor: pointer;
  display: flex;
  flex-direction: column;
  align-items: center;
  gap: 12px;
  transition:
    border-color 0.2s,
    box-shadow 0.2s,
    background 0.2s;
}

.dept-card:hover {
  border-color: var(--color-primary);
  box-shadow: 0 4px 16px rgba(0, 0, 0, 0.08);
}

.dept-card.selected {
  border-color: var(--color-primary);
  background: rgba(var(--color-primary-rgb, var(--spike-primary-rgb)), 0.04);
}

.dept-card-icon {
  width: 52px;
  height: 52px;
  border-radius: var(--spike-circle);
  background: var(--color-primary);
  color: var(--spike-primary-text);
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 22px;
  font-weight: 700;
}

.dept-card-name {
  font-size: 14px;
  font-weight: 500;
  color: var(--color-text-primary);
  text-align: center;
  line-height: 1.4;
}

.dept-card-check {
  position: absolute;
  top: 10px;
  right: 12px;
  color: var(--color-primary);
  font-size: 16px;
  font-weight: 700;
}

/* ===== Step 2：产品列表 ===== */
.step-product {
  padding: 24px 32px;
}

.step-skip-bar {
  display: flex;
  align-items: center;
  justify-content: space-between;
  margin-bottom: 16px;
}

.step-skip-btn {
  font-size: 13px;
  color: var(--color-primary);
  cursor: pointer;
  display: flex;
  align-items: center;
  gap: 2px;
  transition: opacity 0.15s;
}

.step-skip-btn:hover {
  opacity: 0.75;
}

.product-search-input {
  width: 100%;
  margin-bottom: 12px;
}

.product-list {
  max-height: 360px;
  overflow-y: auto;
  border: 1px solid var(--color-border);
  border-radius: var(--spike-radius);
}

.product-item {
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 14px 16px;
  cursor: pointer;
  border-bottom: 1px solid var(--color-border);
  transition: background 0.15s;
}

.product-item:last-child {
  border-bottom: none;
}

.product-item:hover:not(.disabled) {
  background: var(--color-hover);
}

.product-item.selected {
  background: rgba(var(--color-primary-rgb, var(--spike-primary-rgb)), 0.05);
}

.product-item.disabled {
  opacity: 0.5;
  cursor: not-allowed;
}

.product-item-left {
  display: flex;
  align-items: center;
  gap: 12px;
}

.product-item-icon {
  width: 36px;
  height: 36px;
  border-radius: var(--spike-radius);
  background: var(--color-hover);
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 17px;
  color: var(--color-primary);
  flex-shrink: 0;
}

.product-item-info .product-name {
  font-size: 14px;
  font-weight: 500;
  color: var(--color-text-primary);
}

.product-item-info .product-ip {
  font-size: 12px;
  color: var(--color-text-secondary);
  margin-top: 2px;
}

.product-item-right {
  display: flex;
  align-items: center;
  gap: 8px;
  flex-shrink: 0;
}

.product-renew-btn {
  font-size: 12px;
  color: var(--color-primary);
  cursor: pointer;
  border: 1px solid var(--color-primary);
  border-radius: var(--spike-radius);
  padding: 2px 8px;
}

.product-check {
  color: var(--color-primary);
  font-size: 18px;
  font-weight: 700;
}

.product-empty {
  padding: 40px 0;
}

/* ===== Step 3：表单 ===== */
.step-form {
  padding: 24px 32px;
  width: 100%;
  max-width: 100%;
  box-sizing: border-box;
}

@media (max-width: 768px) {
  .step-form {
    padding: 16px 20px;
  }
}

.step-summary {
  display: flex;
  align-items: center;
  flex-wrap: wrap;
  gap: 8px 20px;
  padding: 12px 16px;
  background: var(--color-hover);
  border-radius: var(--spike-radius);
  margin-bottom: 24px;
  border-left: 3px solid var(--color-primary);
}

.summary-item {
  font-size: 13px;
  display: flex;
  align-items: center;
  gap: 4px;
}

.summary-label {
  color: var(--color-text-secondary);
}

.summary-value {
  color: var(--color-primary);
  font-weight: 500;
}

.summary-sep {
  width: 1px;
  height: 14px;
  background: var(--color-border);
}

.step-form .el-form-item__label {
  font-size: 14px;
  color: var(--color-text-primary);
  font-weight: 500;
  line-height: 1;
  padding-bottom: 8px;
}

.step-form .el-input__inner,
.step-form .el-textarea__inner {
  border-radius: var(--spike-radius);
}

/* ===== 步骤导航栏 ===== */
.ticket-step-nav {
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 20px 32px 28px;
  border-top: 1px solid var(--color-border);
  margin-top: 8px;
}

.step-nav-right {
  display: flex;
  align-items: center;
  gap: 12px;
}

/* ===== 工单统计卡片 ===== */
.ticket-stat-cards {
  display: grid;
  grid-template-columns: repeat(4, 1fr);
  gap: 16px;
  margin-bottom: 20px;
}

.ticket-stat-card {
  display: flex;
  align-items: center;
  gap: 16px;
  padding: 20px 24px;
  background: var(--color-card-bg, #fff);
  border-radius: var(--spike-radius);
  box-shadow: var(--shadow-card, 0 2px 8px rgba(0, 0, 0, 0.06));
  cursor: pointer;
  border: 2px solid transparent;
  transition:
    border-color 0.2s,
    box-shadow 0.2s,
    transform 0.15s;
  user-select: none;
}

.ticket-stat-card:hover {
  box-shadow: 0 4px 16px rgba(0, 0, 0, 0.1);
  transform: translateY(-1px);
}

.ticket-stat-card.active {
  border-color: var(--color-primary, var(--spike-primary));
  box-shadow: 0 4px 16px rgba(64, 158, 255, 0.2);
}

.tsc-icon {
  width: 48px;
  height: 48px;
  border-radius: var(--spike-radius);
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 22px;
  flex-shrink: 0;
}

.tsc-body {
  flex: 1;
  min-width: 0;
}

.tsc-count {
  font-size: 28px;
  font-weight: 700;
  line-height: 1.2;
  font-variant-numeric: tabular-nums;
}

.tsc-label {
  font-size: 13px;
  color: var(--color-text-secondary, #909399);
  margin-top: 4px;
}

@media (max-width: 960px) {
  .ticket-stat-cards {
    grid-template-columns: repeat(2, 1fr);
  }
}

/* ===================================================================
   工单标题和富文本编辑器自适应
   =================================================================== */
.step-form .el-form-item {
  margin-bottom: 20px;
}

.step-form .el-input,
.step-form .el-textarea {
  width: 100% !important;
}

/* 富文本编辑器高度自适应 */
.step-form .tox-tinymce {
  min-height: 300px;
  height: auto !important;
}

.step-form .tox-edit-area__iframe {
  height: auto !important;
  min-height: 250px;
}

@media (max-width: 1200px) {
  .step-form .tox-tinymce {
    min-height: 250px;
  }
}

@media (max-width: 768px) {
  .step-form .tox-tinymce {
    min-height: 200px;
  }
  .step-form .tox-edit-area__iframe {
    min-height: 150px;
  }
}

/* ===== 手机端断点（≤767px）===== */
@media (max-width: 767px) {
  /* hero 标题行响应 */
  .ticket-hero {
    flex-direction: column;
    align-items: stretch;
    padding: 12px 16px;
    gap: 10px;
  }
  .ticket-hero-actions {
    width: 100%;
    justify-content: flex-end;
  }
  /* 统计卡片单列 */
  .ticket-stat-cards {
    grid-template-columns: 1fr !important;
  }
  .ticket-stat-card {
    padding: 14px 16px;
  }
  .tsc-icon {
    width: 40px;
    height: 40px;
    font-size: 18px;
  }
  .tsc-count {
    font-size: 22px;
  }
  /* 搜索输入框全宽 */
  .tk-search-input {
    width: 100% !important;
  }
  .tab-search-bar {
    flex-direction: column !important;
    align-items: stretch !important;
    gap: 8px !important;
  }
  .tab-search-bar .msgsearch-right {
    flex-wrap: wrap !important;
    width: 100% !important;
    gap: 8px !important;
  }
  .tab-search-bar .msgsearch-right .el-select,
  .tab-search-bar .msgsearch-right .el-input,
  .tab-search-bar .msgsearch-right .el-button {
    width: 100% !important;
    flex: 1 1 100% !important;
  }
  /* 表格横滚 */
  .el-table__body-wrapper {
    overflow-x: auto !important;
  }
  /* 步骤指示器：手机端紧凑单行 */
  .ticket-steps {
    padding: 16px 16px 0;
    overflow-x: auto;
    -webkit-overflow-scrolling: touch;
    gap: 0;
  }
  .ticket-steps-connector {
    min-width: 20px;
    margin: 0 6px;
  }
  .steps-badge {
    width: 26px;
    height: 26px;
    font-size: 12px;
  }
  .steps-label {
    font-size: 12px;
    white-space: nowrap;
  }
  .ticket-steps-item {
    gap: 6px;
  }
  .ticket-wizard-divider {
    margin: 16px 0 0;
  }

  /* step 区域收紧 */
  .step-dept,
  .step-product {
    padding: 14px 16px;
  }
  .step-prompt {
    font-size: 12px;
    margin-bottom: 12px;
  }
  .step-skip-bar {
    margin-bottom: 12px;
  }
  .step-skip-btn {
    font-size: 12px;
  }

  /* 产品列表：手机端布局优化 */
  .product-list {
    max-height: 50vh;
  }
  .product-item {
    padding: 12px 12px;
    flex-wrap: wrap;
    gap: 8px;
  }
  .product-item-left {
    flex: 1;
    min-width: 0;
    gap: 10px;
  }
  .product-item-icon {
    width: 32px;
    height: 32px;
    border-radius: var(--spike-radius);
    font-size: 15px;
  }
  .product-item-info .product-name {
    font-size: 13px;
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
    max-width: 42vw;
  }
  .product-item-info .product-ip {
    font-size: 11px;
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
    max-width: 42vw;
  }
  .product-item-right {
    gap: 6px;
    flex-wrap: wrap;
  }

  /* 步骤导航栏 */
  .ticket-step-nav {
    padding: 14px 16px 18px;
  }

  /* Step 3 表单区手机端优化 */
  .step-form {
    padding: 14px 16px !important;
  }
  .step-summary {
    flex-direction: column;
    align-items: flex-start;
    gap: 6px;
    padding: 10px 14px;
    margin-bottom: 16px;
  }
  .summary-item {
    font-size: 12px;
    flex-wrap: nowrap;
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
    max-width: 100%;
  }
  .summary-value {
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
    max-width: 55vw;
    display: inline-block;
    vertical-align: middle;
  }
  .summary-sep {
    display: none;
  }
  .step-form .el-form-item {
    margin-bottom: 14px;
  }
  .step-form .el-form-item__label {
    font-size: 13px !important;
    padding-bottom: 6px !important;
  }
  /* 富文本工具栏溢出处理 */
  .step-form .tox-toolbar__primary {
    flex-wrap: wrap;
  }

  /* 新建工单表单全宽 */
  .ticket-form-card .select-type,
  .ticket-form-card .select-title,
  .ticket-form-card .select-host {
    width: 100% !important;
  }
  /* 弹窗 */
  .el-dialog {
    width: 92vw !important;
    margin: 5vh auto !important;
  }
}